Skip to main content

Lemon, lime and whine

Stephen Taylor
Lemon, lime and whine

In America, they sue when they aren’t warned that the McDonald’s coffee is hot. In Canada, they sue when they can’t get their Pepsi in French:

When Michel Thibodeau couldn’t order a 7-Up in French on an Air Canada flight in spring 2009, the federal-government worker didn’t just grumble about poor service. He and his wife Lynda sued the airline for more than half a million dollars.

They weren’t just upset about the can of pop. The soft-drink incident was one of half a dozen times the couple said they were denied service in French over the course of two trips they took with Air Canada and its contract carrier, Jazz, in 2009.

For deeper analysis and exclusive posts, subscribe to my Substack.

“If I take a flight and I’m not served in the language of my choice, and I don’t do anything about it, then my right is basically dead,” said Mr. Thibodeau, who is fluently bilingual. “I was not asking for anything other than what I was already entitled to. I have a right to be served in French.”

A Federal Court judge on Wednesday agreed, granting the couple $12,000 in compensation for four occasions when Air Canada failed to serve them in French. The judge also ordered the airline to apologize to the couple and introduce a system to track potential violations of its language duties.

A friend reminded me of a quote from Prime Minister Stephen Harper that might be related,

“After all, enforced national bilingualism in this country isn’t mere policy. It has attained the status of a religion. It’s a dogma which one is supposed to accept without question.” — Stephen Harper

Ahem. Nothing to see here folks…

Related Posts